Front Office AI Transformation for Physical Industrials

Preconfigured enables forward thinking manufacturing, energy and industrial companies reimagine their commercial operations.

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Trusted by leading global manufacturers

Endress+Hauser
Apollo Tyres
ECM
Kargo

For decades, manufacturers and industrial companies have invested heavily in the factory floor. That work still matters. But AI now lets physical industries reimagine their commercial and customer operations. We partner with the boldest manufacturers to transform how sales, customer service, field service, revenue, order management and marketing work.

Our forward deployed platform brings together industry veterans, AI experts and engineers to be your strategic partner for transforming your front office.

1. Discovery
2. Setup
3. Integration
4. Change management
5. Scale
Forward deployment teams that build with you.
Embedded from discovery to scale.
1. Customer email
2. CRM
3. ERP
4. Field app
5. Dealer portal
SalesServiceFinance
Deep understanding of your problems.
Across systems, teams and workflows.
- Cost per case30%
- Quote turnaround85%
- First time fix12 pts
Outcomes, not token counts.
Lower costs, higher revenue, better throughput.

For years, companies bought software and then hired consultants to make it fit the business. With AI, software is no longer a starting point for solving problems. It can directly solve the problem. Preconfigured is changing the way the commercial side of a manufacturing business operates. Their work with leading manufacturers is showing exactly this.

Jim MoffattGlobal CEO, Deloitte Consulting (Retired)

Deployed in the real world

Field tested in complex manufacturing operations full of exceptions and real consequences when things go wrong.

Technicians servicing high-voltage equipment at a substation

Reimagine how your front office works

We put AI into production across your most critical commercial workflows. We transform them end to end, across every team and system they touch.

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Sales

Reimagining how manufacturers sell, from the first quote request to aftermarket growth.

We understand your systems. We connect the work across them.

Experts in core manufacturing software systems.
A Salesforce and SAP partner, with talent from both.
Built on your existing stack.
We reimagine workflows on top of the systems you already run.
Secure by design.
Your data and knowledge stays in your systems, with your people, under your governance and access controls.